Your very, very happy ABC. It's a very, very good place for ABC staff to work. The best actually.
Three major interest groups usually pop up when you analyse a business.
- Shareholders or owners - usually provide the money/capital and if there's profit after expenses they get it.
- Customers or consumers - usually have a choice, will weigh the relative perceived quality of what they get minus the relative perceived price. Or more concisely, "How good is it, how much does it cost?"
- Staff. Usually run the show. Staff who have too much fun at very high cost usually worry owners. Staff who set their own policies so as to have a great deal of fun at a very high cost and who are able to keep their deliberations confidential from owners sometimes find Directors of Public Prosecutions taking an interest in their affairs.
Those 3 groups are my top 3 "stakeholders". There are more, like suppliers, regulators, competitors, adjacent markets etc etc, but let's keep it simple. When you ask yourself the "who's who" question - owner/staff/customer you see more clearly the forces at play as the enterprise charts its merry course. Will it be an Apple Computer, a Berkshire Hathaway, a speculative dotcom or a marvel of cash consumption like the KRudd Global Carbon Capture and Storage Institute?
(The Global Carbon Capture and Storage Institute sets the gold standard for spending other people's money. Its first strategic objective seemed to be the simultaneous achievement of top-tier frequent flyer status on both global FF programs for every executive. After 3 years, the CEO decided that it simply could not spend all the "Other People's Money" given to it by The Rudd.)
As a brief intermission before we come back to the ABC, ponder the difference between the productive bits of the economy and the consumptives in this video reminder of The Rudd/Gillard days of wine and roses.
And here is an insight into the ABC, run by staff for staff and answerable to staff.
Our nation’s much loved broadcaster, the Australian Broadcasting Corporation (ABC) has been voted Australia’s most attractive employer at the third annual Randstad Award, edging out perennial favourite Virgin Australia and consistent top 10 performer BAE Systems. ABC’s win cements its position as Australia’s most attractive employer, following its second place finish at last year’s Awards.
The Randstad Award, presented in front of senior executives of 150 of Australia’s largest employers last night at the Museum of Contemporary Art in Sydney, recognised the organisations which Australians perceive as the most attractive employers in the country.
Deb Loveridge, Managing Director Asia Pacific of recruitment & HR services specialists, Randstad, says being recognised as the nation’s most attractive employer is an impressive achievement, and management and employees of the ABC should be extremely proud.“Winning the Randstad Award this year, following a strong result last year, means the ABC can confidently lay claim to being Australia’s most attractive employer.”
So the staff are happy. Congratulations staff.
But you are an owner if you've paid tax in Australia. Are you happy? If you read news websites, watch television or listen to the radio you're a customer. Are you happy with the ABC's performance as a supplier? Is the ABC meeting your needs or those of its staff?
I'm going to have more on the ABC today and with luck we'll dispel myth, find fact and provide logical justifications for the conclusions I've jumped to.